Suggestions and complaints
Mechanism for submitting suggestions and complaints
Email:
Please consider adding the following information for ease and speed of dealing with the submitted complaint:
- Binary name
- Mobile number
- order number
- Complaint summary
- Any documents supporting the complaint
Contact information for the complainant: mobile number / e-mail
The TechCard store will study and discuss the complaint submitted and report the response as soon as possible and within a maximum of 5 working days from the date of receipt.